You can only download your templates a maximum of ten (10) times each. This maximum download limit is to help prevent fraudulent file-sharing of my templates.
If you receive this message it means that you have already downloaded your template 10 times. I recommend navigating to the Downloads folder on your computer – you will likely find your template already sitting there! You can also try searching your computer for a PDF or ZIP file with the name of the theme you purchased.
Still can’t find it? Please contact me for help.