Frequently Asked Questions


What is an editable & printable template

An editable & printable template is a digital PDF file that has a built-in editable text feature, allowing you to type in your own text at home using Adobe Reader.

Once you have typed in your own text, simply print your template off on 8.5×11 inch or A4 sized cardstock. After printing, use the provided trim marks to cut out your designs and you will be ready to party!

Will I receive anything in the mail?

No! Editable & printable templates are digital files that are delivered electronically via instant download links. You will not receive any printed material. 

Software Requirements

What software do I need?

All you need is the FREE Adobe Reader on your computer! Most computers will already have this installed but check that you are using one of the latest versions. 

The latest version is called “Adobe Acrobat Reader DC” and you can download (or update your earlier version) for FREE quickly and easily here:

Editable templates will only work in Adobe Reader.

Will your templates work on a mobile device (phone, tablet etc)

No! Editable templates will not work on your mobile device. You will need to download, edit and print your templates from your laptop or computer. 

Will your templates work on a Macbook?

Yes! I actually design and use them on my Macbook Pro 🙂

However, you will need to make sure that you open your templates in Adobe Reader and NOT in Preview (the default PDF viewer on a Mac). Mac users should follow my easy step-by-step instructions to set up Adobe Reader before purchase. 

Editing & Personalizing

How do I personalize the templates?

To personalize your template simply open it in Adobe Reader, highlight my sample text and start typing in your own! 

See how easy it is in this video tutorial

Do I need to pay an Adobe Subscription?

No! You do not need to pay for an Adobe Subscription or other fees to edit and print my templates. Just highlight my sample to edit and use the Adobe Reader Menu options to save and print.

How do I know which areas of the template I can type in?

Once you open the template in Adobe Reader, text areas that you can type in will be highlighted with a bluish/gray box. Any text in these shaded boxes can be edited. 

These shaded boxes don’t print out, they are just used as a guide to show you where the editable text fields are. 

How do I know all of my text will fit in?

Some of the text fields (usually those with one line) have been formatted so that any text you type will resize to fit the space available.

In the other text fields (usually those with multiple lines), if you have a lot more – or less – text than the sample text, you are able to change the text size by accessing the Text Properties Toolbar (the included Instructions file tells you how to do this).

How do I save my changes?

Save your changes by simply clicking on the menu options “File” > “Save As…” when in Adobe Reader. 

Can I change any of the colors or graphics in your templates?

No! Adobe Reader does not allow you to change any of the colors of the backgrounds or graphics. Additionally each template is locked and they won’t open in graphics design programs (such as Photoshop, Illustrator etc). 

Can I change the size of the templates?

No! Adobe Reader does not allow you to change the sizes of the templates or the designs on each template. Additionally each template is locked and they won’t open in graphics design programs (such as Photoshop, Illustrator etc). 

Do I need to install any fonts?

No! All fonts that you see in my listing photos are already embedded within the file. You simply open the file in Adobe Reader and start typing over my sample text.

Can I insert a photo?

You won’t be able to insert any photos or images into my editable & printable templates UNLESS the listing specifically says that this functionality is available (only a few of my templates are designed to allow you to digitally include photos).

Printing and Paper

How do I print the template?

My editable templates are designed to print at home on your color printer. 

Don’t have one? Print them at a copy shop such as Staples, Office Depot, Office Max, Fedex/Kinkos, even Officeworks in Australia! Simply personalize and save the template to a USB flash drive to take to your local copy shop. 

My templates are not JPGs or photo files so cannot be printed at a photo lab.

Can I print the template at a larger size?

No. Unless the listing specifically states that the template is already a large size, all my templates will only print at US Letter (8.5×11 inches) / A4 size.

If you would like to print files larger than that please contact me for a quote.

What kind of paper should I use?

Templates are formatted for US Letter sized paper (8.5 x 11 inches) but print perfectly on A4 sized paper too. 

For Most Templates: I recommend printing on the thickest white Cardstock your printer will allow. Generally 110lb (300gsm) weight is ideal, but you can use whatever you have available at home!

For Water Bottle Labels: Unless specified in the listing description, my templates aren’t formatted for pre-cut Avery (or other brands) of sticker/label products. If you wish to print as a sticker you can use full-sheet (full-page) sticker/label paper and cut each label out after printing.

→ If you WILL NOT be getting your water bottles wet/cold, I recommend printing on a medium weight white paper (I like to use Brochure paper for best color) and attach the labels to your water bottles using double-sided tape.

→ If you will be getting your labels wet see a cheap way to waterproof your labels or buy full-sheet water resistant labels.

For Candy Bar Wrappers: I recommend printing on a medium weight white paper. I like to use Brochure paper for best color.

How many times can I print the template?

You can edit & print the template as many times as you like as long as it is for your own personal use.

I purchased a full Collection. Can I print off just a few select pages (and not all of them)?

Yes! You can print individual pages of a Collection by scrolling through the template till you are on the page you wish to print, press the Print icon, then select “Current Page” from the Print Range options in the Adobe Reader Print Dialog box.

You can also download the ZIP file of individual pages for each Collection – this ZIP file has all the templates saved as individual files.

Can I email out the template?

Unfortunately, editable PDF’s aren’t suitable for emailing – this is because the fonts will look different depending on which program the viewer uses to open the email.

If you wish to email out your invitation, please see how to do this here

Can I print at my local copy shop (such as Staples etc)

Sure can! Thousands of customers have printed their templates at copy shops like Staples, Office Depot, Office Max, Fedex/Kinkos, Officeworks in Australia etc and they print beautifully. Remember to ask them to set their scaling to “None” (or “Actual Size”) when printing. 

If you wish to print at a professional printer please check first to see if they use Adobe Reader, otherwise they may encounter issues when opening the template.

See my Printing Tips for more information on places that can and cannot print my templates.

Can I upload my template to a copy shop using their Online Uploader?

No! Online uploaders do not work with editable files. Fonts will often revert back to standard fonts using these uploaders.  

I recommend physically taking your files on a USB directly into your local copy shop to keep the fonts the same.

Can I print the Invitations at photo lab?

No! Editable templates are PDF files, not JPG or photo files, and cannot be printed at a photo lab (or places like Snapfish or Vistaprint). 

See my Printing Tips for my recommended printers.

However, if you do really need to print your Invitation as a photo, you can see how to do this here.

Can I print on Avery label paper?

No! My templates aren’t formatted to print on any kind of pre-formatted or pre-cut label paper UNLESS specified in the listing details.

If you wish to print as stickers on label paper, please choose the full-sheet (full-page) sticker/label paper and cut out the designs after printing. 

Will the template print exactly the same color that I see on my computer?

Generally you will see slight variations in the color of your printed template from what you can see on your computer screen. 

This is because not only do the colors vary from monitor to monitor, but will also vary depending on the type of paper you choose, your printer and your printer settings. 

For example printing on a laser printer (such as at a copy shop like Staples etc) will result in darker colors than printing on a home ink-jet printer. 

Cutting and Assembling

How long does it take to cut and assemble the templates?

This really depends on the template you are purchasing & how many guests you are inviting.

If you are purchasing a single template such as an Invitation, you could have them all ready to go within a few minutes!

If you are purchasing a complete collection that has more than 20-30 templates included, please leave an hour or more to personalize, print, trim and assemble your templates. Of course, if you have a lot of kids coming to your party your preparation time will also increase!

What supplies will I need to cut and assemble the templates?

Please see my Handy Craft Supplies page for some suggestions of handy crafting supplies and tools

Downloading Templates

How are the templates delivered?

Immediately after your payment has completed, you will automatically be returned to my Thank You page. DO NOT close your browser until you see my Thank You page!  Your download links will be listed on that page.

You will also receive an email shortly after purchase with your receipt number and a copy of the download links.

An account is also automatically created for you during checkout so you can access your downloads from Your Account page at any time.

How many times can I download the template?

Templates are available to download for an unlimited time period. 

However, you can only download your templates a maximum of ten (10) times each. The maximum download limit is to prevent fraudulent file-sharing of my templates. 

Remember, once you have downloaded your file please save it to a folder on your computer – this way you have access to it forever! 

Help, Support & Troubleshooting

I’m not good with computers and might need help once I have received the file. What support do you offer?

Make sure you download your Instructions file. This will help you personalize, print and assemble (if required) your template.

The instructions are very detailed, but if you find you need some extra help or something is not working exactly the way you would like it to, then I am available to help in any way I can – you can contact me using the form at the bottom of this page.

You can also visit my Troubleshooting page to quickly resolve common issues. 

I have purchased a template, but I am having some difficulties – can you help?

Take a look at my Troubleshooting page to quickly resolve your issue!

If that doesn’t help, contact me using the form at the bottom of this page – please give me as much detail as you can so I give you specific advice.

I have a question that isn’t answered here!

Please ask your question using the contact me using the form at the bottom of this page and I will reply as soon as I can

Terms of Use

Can I forward the templates to my friends and family for them to use?

Please respect the time & effort it takes to create my templates and do not distribute the files to friends or family – I would love you to refer them to my shop instead! 

Can I resell your templates?

No! Commercial Use and mass production are not permitted. You cannot resell my printable templates or the finished products. 

Please see my full Terms of Use for more details. 

I am a Party Planner, can I buy your templates to use for my clients

My printable templates are for PERSONAL use only.  Please do not purchase my templates for use in your party planning business.

You can see my full Terms of Use for more details.

Still have questions?

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